Basically everything the hotel food the room the atmosphere the pools the beach everything was nice it was easy to get around if you wanted to explore downtown the view from both sides of the hotel is nice you had plenty of hot water and great water pressure in the shower
Tammy
december 2024
The location of this resort. The calm beach, the activities happening every day. The food was great for the most part. Especially for Non Vegetarians The service by some of the staff members was fantastic This hotel is absolutely enough for a budget stay at Cancun
Siddharth
mei 2024
The restaurants, food, staff, location & interior were in tact. Very small resort with a lot of space for everyone. 2 pools, and a jacuzzi - bar were amazing. Staff was incredible helpful, and tried to ensure our vacation is going great. The Japanese restaurant was a wow - beautiful, incredibly tasty and modern. A lot of drinks, but the local alcohol doesn’t taste that great though. Rooms were clean and newly renovated. Food in the main restaurant was great; every evening is a different theme, we loved Italian evening.
Maria
mei 2024
The staff were fantastic, the bar staff in particular were excellent and couldn't have done anymore for us (In particular wilbeth), we also had an issue with our room on the final night which the Guest care co-ordinator Juan helped to resolve as quickly and easily as possible. Food and Drink was good value also. The rooms, gym, concierge etc all as anticipated.
David
januari 2024
The main restaurant and the gym are pretty good!
Guilherme
juli 2024
Variety of food and good entertainment activities throughout the day. It was a very nice and pleasant stay. The hotel is very beautiful, with amazing food, super tasty and varied. I need to say that waitress Gabriela is the best as she is super nice, is always smiling and very good professional. The entertainer guy, Ivan is super good at his job, he is very engaging and funny. The activities during the say are very cool! The bartender guy at the pool bar, Alejandro is very funny and is always smiling. Really liked his personality. Lastly, the caracol travel promoters are super helpful and have great deals for the xcaret tours. We really enjoyed our stay at the hotel, definitely recommend and would come back again! :)
Vanessa
oktober 2024
Amazing location and the food was great I really enjoyed my stay
Chika
augustus 2024
The property is lovely and is a GREAT value for money. There are 2 pools, and the staff work to put on lots of activities for the guests. The staff were very friendly. The breakfast was very good, and the lunches and dinners were good as well. The taco day was INSANELY good. The aircon worked well in the rooms.
Indiana
januari 2024
I admit the resort was very good in terms of the following areas. First, they had two swimming pools, one in the middle of the resort on the ground level. The other swimming pool just outside next to the beach where you can a shallow dip in the Mexican Caribbean. Second, the food selection was good. Every day, there's a variety of meals to choose from. I was very grateful you can convert your US dollars and/or Euros for Mexican pesos. Finally, I like the fact you can take part in activities at the resort, get an affordable back massage, or give yourself a workout at their gym.
Cliff
juli 2023
Location was perfect great food. The pools were always cleaned and right on the beach was something else. Super good for the price.
Johnathan
mei 2024