Cancun Bay All Inclusive Hotel

The location of this resort. The calm beach, the activities happening every day. The food was great for the most part. Especially for Non Vegetarians The service by some of the staff members was fantastic This hotel is absolutely enough for a budget stay at Cancun

The staff were fantastic, the bar staff in particular were excellent and couldn't have done anymore for us (In particular wilbeth), we also had an issue with our room on the final night which the Guest care co-ordinator Juan helped to resolve as quickly and easily as possible. Food and Drink was good value also. The rooms, gym, concierge etc all as anticipated.

Variety of food and good entertainment activities throughout the day. It was a very nice and pleasant stay. The hotel is very beautiful, with amazing food, super tasty and varied. I need to say that waitress Gabriela is the best as she is super nice, is always smiling and very good professional. The entertainer guy, Ivan is super good at his job, he is very engaging and funny. The activities during the say are very cool! The bartender guy at the pool bar, Alejandro is very funny and is always smiling. Really liked his personality. Lastly, the caracol travel promoters are super helpful and have great deals for the xcaret tours. We really enjoyed our stay at the hotel, definitely recommend and would come back again! :)

Location was perfect great food. The pools were always cleaned and right on the beach was something else. Super good for the price.

This is one of the best kept secrets in Cancun. Food was awesome. Pools were clean. Entertainment was good. They always had activities. Great location in the hotel zone.